Company Description
A LITTLE ABOUT US:
At Dungarvin, we are more than a provider of support services; we're a mission-driven team rooted in respect, inclusion, and person-centered care. Since 1976, we've been dedicated to enhancing the quality of life for people with intellectual and developmental disabilities, including those with mental health, behavioral, or complex medical needs.
Our mission is simple but powerful: respecting and responding to the choices of people in need of supports. This mission guides everything we do; from creating individualized service plans to building strong partnerships with families, teams, and communities.
As a Dungarvin employee, you'll be at the heart of that mission. You'll help people live meaningful lives on their own terms; supporting their goals, honoring their choices, and empowering their independence.
With services in 17 states, our team is united by a shared commitment to making a real difference; one person, one voice, one choice at a time.
Join our nationwide family and let us help you achieve your unique goals and dreams.
WE OFFER:
- Work Environment: Onsite, Mendota Heights, MN for the first 90 days with opportunity for Hybrid after orientation period (2 to 3 days a week).
- Compensation: $27.60 to $28.35 Hourly.
- Team Culture: Expect a friendly, social team culture filled with tenured employees who collaborate seamlessly and communicate frequently, it's a place where teamwork truly thrives!
- Work Schedule: Monday - Friday 8 AM - 4:30 PM CST during orientation (first 90 days). Then it will change to 7 AM - 3:30 PM CST.
- Retirement Savings: 401 K plan with up to 3% employer match after one year of service.
- Insurance & Health: Medical, dental, vision (domestic partners eligible for dental), pet insurance, life insurance at no cost, plus supplemental insurance options, FSA, and HSA.
- Time Away: PTO that increases with tenure, PTO donation options, and paid sick leave.
- Employee Perks: National Brand Discounts, Employee Referral Program, and Employee Assistance Program.
- Job Mobility: Opportunities within Dungarvin's 17 states of service.
- Growth & Development: Access to career growth opportunities, paid training, and mentorship.
Job Description
The Consumer Finance Coordinator ensures accurate, timely management of consumer personal funds, service authorizations, and room & board accounts. You'll work across multiple states, interact with a variety of personalities in operations, and support audits, reconciliations, and process improvements. This role is detail-oriented, process-heavy, and essential to maintaining the integrity of Dungarvin's financial systems.
WHAT YOU'll DO:
- Financial processing: Pay invoices, enter deposits, adjust credit/debit card limits, and reconcile daily bank balances
- Revenue & receivables: Enter and reconcile room & board accounts, research unpaid balances, and collaborate with Social Security and state/county agencies
- Service authorization management: Oversee authorizations from start to finish, ensure billing aligns with approvals, and track all changes in systems
- Reporting & audits: Prepare journal entries, sub-ledgers, write-offs, and monthly/quarterly reports; support audits and process improvement initiatives
- Customer service: Collaborate with operations staff across states, balancing patience with strong personalities while ensuring accuracy
- Organizational excellence: Maintain detailed, organized financial records and contribute to continuous improvement
Additional Information
SKILLS CRITICAL FOR SUCCESS IN THIS ROLE:
- Attention to Detail & Accuracy: Reviews data, documentation, and reports with precision to ensure compliance and resolve discrepancies.
- Prioritization & Time Management: Manages multiple tasks and deadlines effectively while maintaining quality and meeting accounting standards.
- Financial Analysis & Reconciliation: Analyzes financial data, resolves discrepancies, and addresses payer denials accurately and timely.
- Communication Skills: Clearly and professionally communicates with internal teams and external stakeholders, offering constructive solutions.
- Critical Thinking & Problem Solving: Applies analytical thinking to assess situations and develop actionable solutions.
- Teamwork & Collaboration: Works effectively with others, supporting colleagues and contributing to solutions as a reliable team member.
- Professionalism & Adaptability: Maintains a positive attitude, openness to feedback, and a proactive, reliable approach to responsibilities.
WHY YOU'LL LOVE THIS ROLE:
- Make a direct impact by ensuring consumer funds are managed accurately and responsibly
- Work with a collaborative, high-energy team that values both results and personality fit
- Great stepping stone for a career in accounting or finance, with exposure to multi-state operations and process improvement
- Hands-on role where you'll see the real-world impact of your work
IMPORTANT INFORMATION:
At Dungarvin, diversity and inclusion are a part of what makes our organization strong. Together, we can continue to work towards an inclusive culture that supports our employees and persons served. Compass and Dungarvin are affirmative action and equal opportunity employers.
The deadline for internal applications is set for two weeks from the date of the job posting.
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